1 hour ticket response
Quick assistance is our major task and that is the reason why we’ve got a team of capable technical support engineers who will be happy to provide a swift answer to any question that you might have. Just submit your helpdesk ticket from your Online Control Panel and we will get back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute ticket response time.
An Excellent Help Desk Service
Each member of our client care staff has several years of experience in the Linux cloud website hosting business and most of them have been with us for at least 5 years. They are all ready to answer all your requests in the most professional way possible.
An Intuitive Help Center Section
In the Online Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how you can use our services. You can get the answers to your questions in the F.A.Q. library, see more hints in the web hosting account administration articles or check our educational video tutorials.