Customer Support Channels
A 1–hour Response Guarantee
Our client help staff is taught to fast deal with all of our Linux cloud website hosting clients’ queries and information demands. Via our ticket system, it is also possible to fill in your question and a support team member is going to go back to you in less than maximum 1 hour. In actual fact, practice has shown us that the general reaction time is Twenty minutes.
A Top–quality Support Service
Contact us every time necessary. Our staff of consultants will be online for you 24x7x365 to react to all your questions and to correct any issue you might have. You are able to submit a tech support ticket from the Anas Hosting Online Control Panel or drop an email whenever. Furthermore, on business days, you’re able to phone us or use the online chat option.
An Intuitive Help Section
The Control Panel boasts a substantial knowledge base which is incorporated into all areas. In each section, you will find a Help press button that will load for you a variety of step–by–step online classes on how to take advantage of a certain option or complete a specific action. Additionally, we have crafted educational movies to help you get a better idea of the Control Panel’s interface.