Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find almost all the answers to your questions in the intuitive Help Center section incorporated into Anas Hosting’s Online Control Panel. It includes an ever–growing knowledge base with frequently asked questions and detailed help articles contributed by our expert help desk support team.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of how–to video tutorials that detailedly show how to solve a common issue connected to your Linux cloud website hosting account. You can find the educational videos in the Help section.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 customer care service and a 60–minute support ticket response guarantee. Our knowledgeable technicians will be available to you 24 hours a day to respond to your inquiries and to solve any issue that you might come across. Just submit a helpdesk ticket from the Help section and we’ll get back to you quicker than you can say Jack Robinson.