A live chat is one of the many ways of communication supplied by some web hosting companies as part of their support service. Determined by the supplier, the chat is used for pre-sales, billing and/or tech assistance. This method of communication is faster as compared to a support ticket and it makes it much less likely to misspell or misunderstand a word compared to a phone call with an agent. What's more, if the trouble that you experience requires some time to be examined and taken care of, you will be able to do something different at the same time instead of just waiting, like you would have to do when you call. Also, you can employ a live chat assistance service without spending a dime provided that you have world wide web accessibility even if your web hosting provider is located in a different country and they do not have a local phone number you can call.

Live Chat Support in Cloud Website Hosting

We provide a live chat support service for all of the Linux cloud website hosting that we offer and we can help you with almost everything in real time. If you do not have an account with us yet, we're able to give you more info about the plans so as to help you to choose the most suitable plan. If you are a current customer, we are able to assist you with any billing or general matter and even with various common tech problems, such as an e-mail address installation in a desktop e-mail client. In case you can't phone us for some reason or you are in some country where we do not have a local phone number, our live chat will be the best option to get in touch with us. Needless to say, some troubles require extra time to analyze and test, so you'll need to open a support ticket to our technicians, but nonetheless, we are able to save your time and help you with lots of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all our prospective and present clients. If you are looking for a new web hosting account, you can chat in real time to one of our representatives and obtain more info about our Linux semi-dedicated hosting so as to pick the right package for your web sites. In the event that you already have an account with us, we will be able to support you in a timely manner with billing, general and 1st level techmatters. Although in certain cases you will need to open a ticket because there are troubles that cannot be resolved on the live chat, we will help you with numerous common jobs, for example setting up an email account in an email client or forwarding one domain name to another one. This way, you'll enjoy quick assistance and you will save many hours.